Data Protection Policy

Ace363 Privacy Policy — Our Firm Commitment to Protecting Your Data

Every piece of your information is completely safe at ace363. Find out what data we collect, why we collect it, and how we keep it secure — all explained clearly here.

Last Updated: January 2026
SSL encryption Bank-grade security
Your Data Is Never Sold No third-party sharing
Your control Delete Your Data
Transparent policy Nothing hidden

How ace363 Protects Your Privacy

Every pillar of ace363's privacy policy is built around keeping your personal data safe.

Encrypted data storage

All your personal information on ace363 is stored on servers secured with AES-256 encryption. Unauthorized access is completely impossible.

No data shared with third parties

Ace363 never sells or shares your personal information with advertisers or third parties. Your data is used solely to operate ace363's services.

Secure Connection (HTTPS)

SSL/TLS protocols are always active across the ace363 website and app. Every exchange of data between you and ace363 is encrypted.

Your data, your control

At ace363, you can view, correct, or request deletion of your personal data at any time. This is entirely your right.

Cookie transparency

Ace363 is fully transparent about the types of cookies it uses and why. You can disable non-essential cookies at any time.

Opt Out of Marketing

You can opt out of promotional emails or notifications from ace363 at any time. Your preference is final.


ace363's commitment: Your privacy is not just a legal obligation to us — it is our ethical responsibility. By using ace363, you agree to this Privacy Policy.

01 Introduction

Ace363 is an online gaming platform serving users in Bangladesh. We believe that full transparency and respect for user data are the foundation of a trustworthy gaming experience. This privacy policy explains in detail how ace363 collects, uses, stores, and protects your personal information.

By using the ace363 website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering or using our services. If anything is unclear, the ace363 support team is always ready to help.

02 What Data We Collect

Ace363 only collects the information strictly necessary to provide its services. We never ask for data we don't need.

Information you provide directly:

  • Name, date of birth & gender
  • Email address & mobile number
  • Residential Address
  • National ID (NID) or passport details (for KYC verification)
  • Payment & transaction details (Mobile Pay, Nagad, bank account number)

Automatically Collected Data:

  • IP address & device type
  • Browser information and operating system
  • Which pages you visited on the ace363 website and how long you spent on them
  • Gaming session data (game type, betting history)
  • Data collected from cookies & tracking technologies
Important

Ace363 never stores your full bank card number or PIN/password. Payment details are processed directly through the relevant payment gateway.

03 How Your Information Is Used

Ace363 uses your information only for the specific purposes listed below — nothing beyond that:

Purpose Data used Requirements
Account creation & management Name, email, phone number Mandatory
Identity Verification (KYC) NID, passport, selfie For withdrawals
Transaction Processing Payment information, balance history Mandatory
Fraud prevention IP address, device information, gaming patterns For security
Customer Service Contact details, issue description To improve our services
Promotional communications Email, phone number (with consent) Optional

04 How Long Your Data Is Retained

Ace363 does not retain your data longer than necessary. How long it is kept depends on the type of data and the purpose for which it was collected.

  • While your account is active: All required data is retained.
  • After Account Closure: Certain data may be retained for up to 5 years as required by legal obligations.
  • Transaction Records: Retained in accordance with financial regulatory authority guidelines.
  • Marketing Information: Opting out removes your data immediately.

Ace363 regularly deletes outdated and unnecessary data. Once the retention period expires, data is securely destroyed.


05 Who your data is shared with

Ace363 does not sell your personal data. However, in limited circumstances, it may be shared with certain trusted parties:

Service provider partners:

Ace363 works with select third-party service providers for payment processing, technical support, and customer service. These providers operate under strict confidentiality agreements with ace363 and may only use your data for their designated purposes.

Legal obligations:

Ace363 may be required to share data in response to lawful requests from Bangladeshi authorities or regulatory bodies. In such cases, ace363 will always endeavor to notify the user in advance, unless legally restricted from doing so.

ace363's Commitment

Ace363 never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes. This is an absolute and non-negotiable policy.

06 Cookie Policy

Ace363 uses cookies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

Types of cookies used on ace363:

  • Essential Cookies: Required for login sessions and security. Disabling these will prevent ace363 from functioning properly.
  • Performance cookies: Monitors page load speeds on the ace363 website. No personal data is collected.
  • Functional Cookies: Remembers your preferences, such as language and theme.
  • Analytics Cookies: Used to understand how ace363 is being used — all data remains fully anonymous.

When you first visit the ace363 website, you'll be given cookie consent options. You can disable all non-essential cookies.


07 Your Rights Over Your Data

Ace363 believes you have the highest authority over your own data. As an ace363 user, you are entitled to the following rights:

  • Right to know: You can request to see what data ace363 holds about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request deletion of your data under certain conditions.
  • Right to restrict processing: You may request that your data no longer be used for specific purposes.
  • Right to portability: You can download a copy of your data at any time.
  • Right to Opt Out: You can opt out of marketing communications at any time.

To exercise any of these rights, email ace363's support team at: privacy@ace363.net — ace363 typically responds within 30 business days.

08 Security Measures

Ace363 uses industry-standard security measures to keep your data safe. While no internet platform can guarantee 100% security, ace363 takes every possible precaution.

  • AES-256 encryption: All stored data is encrypted.
  • SSL/TLS protocol: All connections are secured.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: ace363's systems are regularly audited by independent third-party experts.
  • Access controls: Only authorized ace363 personnel are permitted to access specific data.
  • Data Backup: Regular backups are maintained on secure servers.
Your responsibilities

Alongside ace363's security measures, please take your own steps to keep your account safe. Use a strong password, never share it with anyone, and report anything suspicious to ace363 straight away.

09 Protection of minors

Ace363 strictly prohibits anyone under 18 from using its services. In line with ace363's privacy policy, no personal data is collected or stored from individuals under the age of 18.

If ace363 becomes aware that a minor has registered on the platform, the account will be closed immediately and all collected data will be deleted. If parents or guardians have concerns about this, please support@ace363.netto get in touch.

10 Privacy Policy Update

Ace363 reserves the right to update this privacy policy when necessary. For any significant changes, ace363 will notify users through the following methods:

  • A notice will be published on the website.
  • A notification will be sent to your registered email.
  • The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of ace363 after any changes takes effect will be considered acceptance of the updated policy. Please ensure your email address on ace363 is always kept up to date.

11 Contact Us

For any questions, concerns, or complaints regarding this privacy policy, please contact ace363:

  • Privacy enquiries email: privacy@ace363.net
  • General support: support@ace363.net
  • Live Chat: Available 24/7 on the ace363 website
  • Help Center: Help Center View Page

Ace363 typically responds to all privacy-related requests within 48 hours. Complex matters may take up to 30 business days.


Start Safe Gaming

You've read the Privacy Policy — now join ace363

Your data is fully protected at ace363. Register now and enjoy Bangladesh's best and most secure online gaming experience.

Gaming is prohibited for those under 18. Please play responsibly.

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